Refund Returns Policy

At BuyVitamins.pk, we strive to ensure your complete satisfaction with every purchase you make. If for any reason you are not entirely satisfied with your purchase, we're here to help. Our Refund and Returns Policy outlines the terms and conditions for returning or refunding products purchased from our website.

1. Returns

1.1. You have 1 week to return an item from the date you received it.

1.2. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

1.3. You must provide a receipt or proof of purchase for the return.

1.4. Please note that certain types of items cannot be returned, such as perishable goods (e.g., vitamins with broken seals) and personal care items (e.g., supplements opened or used).

2. Refunds

2.1. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

2.2. If your return is approved, we will initiate a refund to your original method of payment.

2.3. You will receive the credit within a certain amount of days, depending on your payment option.

3. Shipping

3.1. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

3.2. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Contact Us

4.1. If you have any questions about our Refund and Returns Policy, please contact us:

5. Exceptions

5.1. In certain circumstances, we may not be able to offer returns or refunds. These circumstances include but are not limited to:

  • Items that are not in their original condition, damaged, or missing parts for reasons not due to our error.
  • Items returned more than 1 week after delivery.